Having a professional work in your home while you are away

A professional can work in your home while you are out when access, the tasks, and communication have been agreed in advance. Clear arrangements make the visit easier for both of you.

Agree on keys and access

Agree directly with the provider on how they will enter your home. Keep a record of key handover, return, and, for recurring visits, storage arrangements.

Share access details directly with the business you select rather than including them in a quote request. Send door codes and alarm instructions to the designated contact through an agreed channel.

Write a short set of visit instructions

Useful instructions cover:

• The rooms and tasks included in the visit.
• Pets and any doors that must stay open or closed.
• Materials or objects that need special care.
• Instructions for equipment or water access.
• How to reach the designated contact during the visit.

Clear the work area and put away fragile objects and personal papers. Before a cleaning visit, clear counters and floors so the booked time can go toward the agreed cleaning tasks.

Agree on communication after the visit

Decide how the professional will confirm that the work is done and report any findings or follow-up needs. Photos can be useful if you have agreed to them.

Refine the instructions after the first visit. Explain what went well and what you would like changed next time, and ask whether different preparation would make the work easier.

Choosing the right cleaning schedule and scope helps make recurring visits predictable.